Getting Started
How to sign up as a Vendor
- Go to the “Open a Shop” page on Designs & People.
- Click the “Start Selling Now” button OR click the “My account” tab.
- Fill out the registration form:
- Select: “Open a Shop”
- First Name
- Last Name
- Shop Name
- Shop URL (fills out automatically, when you enter a Shop Name)
- Address
- Company info (if applicable)
- Bank info (for payouts. You can leave this blank and fill out at a later point or use Paypal, once you are signed into your account)
- Select as Subscription Pack
Click Submit to create your account.
Choosing a vendor plan
- Basic (Free, 15% commission, 30 listings/month)
- Standard ($15/month, 10% commission, 50 listings/month)
- Premium ($30/month, 8% commission, unlimited listings)
Setting up your store
- Go to the Vendor Dashboard
- Click “Settings” > “Store”
- Upload your store banner and logo/profile picture
- Add a store description (who you are, what you sell)
- Click Save Changes
- Under “Settings” > “Payment” setup payment methods (bank transfer or Paypal) for payouts.
Adding your first product
Step 1: Add a New Product
- Add tags & categories (e.g., “Clipart,” “Coquette,” “POD”)
- Go to Dashboard > Click “Products” > Click “Add New”
- Enter the Product Title (Keep it descriptive for SEO! Example: “Coquette Floral Clipart PNG – Commercial Use”)
- Upload your product images
- Write a detailed product description
Step 2: Set Pricing & License
- Scroll to “Product Data”
- Select “Variable Product”
- Click “Attributes” > Add:
- Standard License (Default Price)
- Extended License (Higher Price)
- Go to Variations:
- Set individual prices for Standard vs. Extended
- Upload corresponding download files
- Enable “Downloadable” & “Virtual” options
Step 3: Publish the Product
- Click “Save Draft” to preview
- Click “Publish” when ready
🚀 Your product is now LIVE on Designs & People!
Tips for success
✅ Use SEO-friendly product titles & descriptions
✅ Fill out all relevant attributes, categories, and tags
✅ Offer high-quality images (transparent PNGs, AI files, SVGs, etc.)
✅ Price competitively (compare with Creative Market & Etsy)
✅ Promote your shop on Instagram & Pinterest for extra sales
✅ Regularly upload new designs to keep your shop active
Managing your Shop
Managing Orders
Step 1: View and Process Orders
- Click an order to see order details.
- Go to Dashboard > Click “Orders”
- You’ll see a list of orders with statuses:
- Processing: Payment received, waiting for fulfillment
- Completed: Customer has access to download
- Refunded: A refund was issued
Step 2: Order Actions
- To mark as complete:
- Open the order > Click “Mark as Completed”
- To issue a refund:
- Open the order > Click “Refund Order”
- Enter amount and select refund reason
🚀 For digital downloads, orders will automatically be completed unless an issue arises.
Managing Products
Step 1: Editing & Updating Listings
- Go to Dashboard > Click “Products”
- Find the product you want to edit
- Click “Edit”
- Make changes to:
- Title / Description
- Price / License options
- Downloadable file
- Click Update
Step 2: Deleting a Product
- Go to “Products”
- Find the product
- Click “Delete”
🚨 Deleted products cannot be recovered, so be careful! 🚨
Sales, Payments & Fees
Understanding Vendor Fees & Commissions
At Designs & People, we want you to be able to scale your business following your success, therefor we have created a tiered subscription guide. You can start for free and then pay a 12% commission fee, whenever you make a sale. You do not have to pay any transaction fees, listing fees etc.
These are our fees compared to fees on popular marketplaces: Etsy, Creative Market, and Creative Fabrica.
| Platform | Commission Fee | Listing Fee |
|---|---|---|
| Designs & People | 12-8% (depending on plan) | $0 |
| Etsy | 6.5% + payment processing fees | $0.20 per listing |
| Creative Market | 50% | $0 |
| Creative Fabrica | Varies | $0 |
🚀 Save More: Upgrade to Standard or Premium Plans for lower fees.
📌 Tip: See Vendor Subscription Plans for details.
How Vendors Get Paid
We offer multiple payout methods:
💰 PayPal
💳 Stripe
🏦 Bank Transfer
📌 Payout Schedule: Earnings are paid out every week or whenever you choose.
How to Track Sales & Earnings
📊 To track your earnings:
1️⃣ Go to Vendor Dashboard > Click “Earnings Report.”
2️⃣ View sales reports, revenue, and payouts.
3️⃣ Download monthly earnings statements.
📌 Tip: Monitor best-selling products & trends to increase revenue.
Orders & Customers
How Orders Work for Digital Products
✅ Customers purchase & download instantly.
✅ Orders show up in your Vendor Dashboard.
✅ If a customer reports issues, assist them promptly.
📌 Tip: Use Customer Support Guide to handle inquiries.
Handling Refunds & Disputes
🔄 Refunds are only allowed if:
✅ File is corrupt or incomplete
✅ File is not as described
📌 Refunds are processed manually by vendors.
🚀 Tip: Always describe your products accurately to avoid disputes.
Marketing & Growth
How to Increase Sales
Best Practices for Higher Sales:
✅ Use trending keywords & tags
✅ Upload high-quality previews
✅ Offer bundles & discounts
✅ Share on social media
📌 Tip: Read Marketing Strategies for more insights.
Troubleshooting & Support
How to Contact Vendor Support
For technical issues & account help, reach out via:
📧 Email: contact@designsandpeople.com
🛠️ Help Desk: Submit a Support Ticket
📌 Tip: Check FAQ before submitting a request.
Additional Resources
Selling on Multiple Marketplaces
📌 How to sync listings across platforms:
- Manage inventory on Etsy, Creative Market, and Designs & People.
- Avoid listing duplicates to prevent policy violations.
📌 Tip: Read Multi-Platform Selling Guide for details.
Etsy Compliance: Selling POD Products
🛑 If you sell Print-on-Demand (POD) designs on Etsy, be aware:
❌ Etsy does NOT allow selling pre-made designs printed on products using a third-party service (unless substantial modifications are made).
🚀 Tip: Read our License Rules before selling POD products.
Need More Help?
Contact support@designsandpeople.com for further assistance.