1. Mediation First

All disputes between users must first be addressed via our internal mediation process.

2. Resolution Process

• Contact the other party to attempt a resolution.
• If unresolved, submit a complaint via [Insert Contact Form].
• Our team will review and mediate within 7 business days.

3. Chargebacks & Fraud

Buyers who issue fraudulent chargebacks will have their accounts banned.

For any questions or concerns, contact us at contact@designsandpeople.com